ShopGuru

Operations

An AI agent for the behind-the-scenes work in your store.

Product pages, translations, images, prices, and the other tasks your team repeats every week. We design each one with the person who does it.

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The work arrives ready, with its source in plain view.

An AI tool waits for someone to tell it what to do. This agent starts from what your store already has, such as these three sources, and leaves its proposals waiting for your team.
  • Customer questions

    What customers ask customer service that the product page doesn't answer.

  • The store's photos

    The product photos your store already has.

  • Competitor prices

    The stores your team chooses to keep an eye on.

Output

The proposal queue, in the ShopGuru app

Four examples and your team's task

Product pages that answer customers' real questions.

When the same question keeps coming up, the agent writes the answer into the product page, in the words customers use. AI product descriptions start from what your store is missing, not from generic copy.

  • Sources in plain view: the supplier's spec sheet, your team's answers and the conversations the question came from.

  • Left blank if the data is missing: the agent leaves the field empty and asks your team.

  • Written for search: titles and descriptions using the terms customers search for on Google and in AI assistants.

Nothing reaches your store without your team's approval.

Everything the agent prepares arrives in the ShopGuru app as a proposal. Every decision is logged with a name and a time.

Approve

The proposal is published to the store.

Edit

Your team changes a sentence or the price before publishing.

Reject

A perfectly normal decision. The agent only proposes the same thing again if the data changes.

Log

Example
  1. Product specs · Chinelo Gerês

    rejected

    Sónia, 29 Sep, 11:20

    "It's leaving the catalogue in October."

  2. Generated images · Sandália Foz

    approved

    Sónia, 28 Sep, 10:15

  3. Product specs · Sapato Ria

    approved

    Sónia, 22 Sep, 15:02

It publishes to the platform you already use (Shopify, WooCommerce, PrestaShop and others) or to your catalogue spreadsheet, whichever way your team already works.

Store report

Monday, 9am: what customers asked during the week.

By email, to your team: a summary of the week's conversations, analysed by the agent.

  • What they asked, by number of times
  • New questions that went unanswered
  • What held up purchases and why items came back
  • What's waiting for approval

From operations to customer service

The approved product page reaches the conversation.

On 22 September at 15:02, Sónia approved the narrow fit on the Sapato Ria product page. Since that afternoon, when a customer asks whether the Ria runs small, the agent answers with the size the product page recommends.

See customer service

Questions about the operations agent

Can the agent change a price on its own?

No. A price only changes when someone on your team approves it, logged with a name and a time. While the proposal waits, the store keeps selling at the current price.

I already use my platform's AI to write descriptions. Why would I need this?

Your platform's AI helps your team when your team asks it to. This agent starts from what your store already has, such as customer questions and competitor prices, prepares the work without anyone asking and leaves it ready to approve. The two can work together.

Do the generated images change the product?

No. The product is cut out of the original photo and only the background and lighting change. Each image arrives next to the original, so your team can compare them.

Where does the product page data come from?

From the supplier's spec sheet, your team's answers and conversations with customers. If no source has the information, the field stays blank and the question goes to your team.

Does it publish straight to my store?

It publishes to the platform you already use (Shopify, WooCommerce, PrestaShop and others) or to your catalogue spreadsheet. Publishing directly depends on the integration with your platform, which we confirm in the Diagnostic.

Does the agent only handle product pages, translations, images and prices?

No. Those are examples. If your team does a task every week, with rules that can be written down, such as supplier orders, the agent can take it on. We map it out in the Diagnostic with the person who does it.

Not sure where to start?

There are two ways in. If you're still working out whether the agent is right for your store, start with a call. If you already know what you want to hand over to it, go ahead with the Diagnostic.

Call

to get started

Half an hour to see whether it makes sense.

  • On video, with the engineer who will look after your store
  • Tell us how your store works, what your team repeats every week and the tools you use
  • At the end, we tell you whether ShopGuru can help and where to start

30 minon video · no commitment

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A real person at ShopGuru will get back to you.

Diagnostic

if you're ready to go ahead

Your store's processes, mapped with the people who run them.

  • Kick-off meeting: how things work today, which tools you use and who does what
  • A video session with each person who runs a process, so we can see how they do it
  • The written plan in 10 working days: what can move to AI, where to start and how much it costs
  • A final meeting to present the plan to whoever makes the decisions at your store

€490+ VAT · one-off payment

Buy the Diagnostic

Deducted from the Implementation if you go ahead within 60 days of the plan. If you don't, the plan is yours to keep.

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